Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge). All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at SPOON, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 6 bars/lounges or 3 poolside bars. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Morelos? This property has 3154 square feet (293 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite. Make yourself at home in one of the 435 air-conditioned rooms featuring indoor private spa tubs and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
**CURP registration is mandatory for reservations of guests who are listed as having Mexican nationality. Guests will be required to present their valid INE or passport containing the CURP at the time of check-in (Registration Process)
Accommodation Services
Total number of rooms: 435
Number of floors (main building)
Number of floors (annexe): 3
hotel
American Express
MasterCard
Visa
Nearest Bus / Metro Stop: 3,1 Km.
Airport: 15,3 Km.
Wheelchair-accessible
Car park
Key Collection
24-hour reception
Check-in hour: 15:00:00-00:00:00
Check-out hour: 12:00:00
NO Wired Internet (*)
Wi-fi
Local and international calls
Car hire (*)
Valet parking
Airport Shuttle (*)
Room service
Laundry service
Medical service (*)
Day-care centre (*)
Babysitting service (*)
Multilingual staff
24-hour security (*)
Bellboy service
Air conditioning in public areas
Smoke detector
Hotel safe
Currency exchange facilities
Cloakroom
Lift access (*)
Newspaper stand
Shop
Garden
Terrace
Concierge
Gym
Newspapers
Luggage room
Clothes dryer
BBQ facilities
Grill/BBQ
Private beach area
Bar
Restaurant
Smoking area (*)
Poolside snack bar
Banquet hall
Swim-up bar
Air conditioning in Restaurant: 6
Conference room
Meeting room
Photocopier (*)
Business centre (*)
Fax
Outdoor freshwater pool: 6
Children’s swimming area
Sun loungers
Parasols
Children playground
Kids’ club
Entertainment programme for adults
Entertainment programme for children
TV lounge
Theatre / auditorium
Game room
Nightclub
Outdoor Rooftop Swimming Pool
Sauna
Steam bath
Hot tub
Massage (*)
Spa treatments
Hairdressing salon
Beauty salon (*)
Spa centre (*)
Breakfast
Buffet lunch
À la carte lunch
À la carte dinner
All inclusive
Special dietary options
Picnic
Gluten-free meals
Vegetarian meal
Snacks
Deposit on arrival
Early departure
Identification card at arrival
Non-smoking establishment
Minimum check-in age: 18
Banana boating (*)
Diving (*)
Canoeing
Pedal boating
Table tennis (*)
Fitness
Archery (*)
Volleyball
Beach volleyball
Billiards
Tennis
Paddle tennis
Golf practice facility (*)
NO Other Protocol
Room Services
NO Number of bedrooms: 1
Shower
Hairdryer
Wi-fi
Minibar
Tea and coffee making facilities
Safe
NO Smoking rooms
NO Cot on demand