Description
Nestled between Playa del Carmen and Puerto Morelos, this magnificent beach resort in Playa Paraíso seamlessly blends modern amenities with traditional Colonial style, from the lobby to the beautifully appointed accommodations. Whether traveling with family or friends, this Riviera Maya resort offers something for everyone. Families will appreciate the supervised children's activities, while adults can relax and rejuvenate at the modern spa, featuring cleansing regimens, essential oil treatments, hydro-massages, and beauty services. The resort also boasts multiple pools, a fitness center, and an on-site golf course. Savor diverse cuisines, including delicious Mexican dishes, at the various dining venues, or enjoy in-room dining from the comfort of your room or suite. Luxurious amenities such as air conditioning and complimentary Wi-Fi are standard, and many rooms feature private balconies, perfect for enjoying morning coffee or a sunset cocktail. Create unforgettable memories at this beautiful resort.
**Due to the implementation of the CURP (Unique Population Registry Code) registration requested by the Federal Government, implemented as of April 1, 2026, guests will be required to present their valid INE or passport containing the CURP at the time of check-in (Registration Process). In the case of minors without official identification, it is essential to present the valid CURP. CURP registration is mandatory only for reservations of guests who are listed as having Mexican nationality.
Accommodation Services
Total number of rooms: 388
Number of floors (main building): 3
Double rooms: 162
Junior suites: 60
Accessible rooms: 6
hotel
American Express
EC
MasterCard
Visa
Nearest Bus / Metro Stop: 0,5 Km.
Beach: 0,1 Km.
Golf course: 1 Km.
Entertainment Area: 0,1 Km.
Wheelchair-accessible
Car park (*)
24-hour reception
Check-in hour: 15:00:00-00:00:00
Check-out hour: 12:00:00-12:00:00
Late Check-out (*)
Mobile phone coverage
Wi-fi (*)
Local and international calls
Car hire (*)
Transfer service (*)
Secure parking
Airport Shuttle (*)
Room service
Laundry service (*)
Launderette (*)
Medical service (*)
Babysitting service (*)
Multilingual staff
24-hour security
Bellboy service
Air conditioning in public areas
Smoke detector
Hotel safe
Currency exchange facilities
Shop
Garden
Terrace
Sun terrace
Gym
Golf desk
Luggage room
Private beach area
Bikes available
Towels and bed linen
Café
Bar
Restaurant: 7
Non-smoking area
Smoking area
Highchairs
Poolside snack bar
Banquet hall
Show cooking
Swim-up bar
Air conditioning in Restaurant
Conference room: 12
Meeting room
Business centre
Audio-visual equipment rental (*)
Outdoor freshwater pool: 1
Children’s swimming area: 1
Sun loungers
Parasols
Children playground
Kids’ club
Entertainment programme for adults
Entertainment programme for children
Casino
Theatre / auditorium
Game room
Nightclub
Pub
Sauna (*)
Steam bath (*)
Hot tub (*)
Turkish bath (hamam) (*)
Solarium (*)
Massage (*)
Spa treatments (*)
Hairdressing salon (*)
Beauty salon (*)
Spa centre (*)
Breakfast
Breakfast buffet
Continental breakfast
Hot breakfast
Early bird breakfast
Late riser breakfast
Buffet lunch
Brunch
Buffet dinner
À la carte dinner
Breakfast and dinner
All inclusive
Special dietary options
Gluten-free meals
Vegetarian meal
Snacks
Non-smoking establishment
Aqua fit
Jet ski (*)
Diving (*)
Windsurfing
Catamaran sailing
Canoeing
Table tennis
Aerobics
Fitness
Archery
Horse riding
Cycling / mountain biking
Basketball
Volleyball
Beach volleyball
Billiards
Bocce
Golf (*)
Tennis
Darts
Putting green (*)
Golf practice facility (*)
NO Iberostar - How we care
Room Services
Shower
Hairdryer
Wi-fi
TV
Cable TV
Alarm clock
Minibar
Safe
Balcony
Wheelchair-accessible
NO Smoking rooms