Description
This resort sits on the beautiful Caribbean beach of Playacar along the Mayan Riviera. It consists of two separate hotels surrounded by a natural tropical ecosystem. Its proximity to the Yucatán Peninsula's wonderful fine sand beaches and crystal-clear waters makes this hotel have one of the best locations in the area. Guests will be able to admire flora and fauna whilst enjoying a peaceful and relaxing stay. The hotel is approximately 50 km away from Cancún International Airport. This resort offers a variety of entertainment options, the perfect destination for family holidays. The establishment offers continental breakfast daily and guests can dine in the on-site restaurant, which serves a variety of Steakhouse, Japanese and Mediterranean dishes. With an outdoor swimming pool, the property also has a tennis court. Each accommodation at the resort is outfitted in modern amenities, stylish decor, and gives maximum comfort. Rooms are complete with a private bathroom, while certain units also offer a seating area.
**Due to the implementation of the CURP (Unique Population Registry Code) registration requested by the Federal Government, implemented as of April 1, 2026, guests will be required to present their valid INE or passport containing the CURP at the time of check-in (Registration Process). In the case of minors without official identification, it is essential to present the valid CURP. CURP registration is mandatory only for reservations of guests who are listed as having Mexican nationality.
Accommodation Services
Year of most recent renovation: 2001
Total number of rooms: 350
Annexe (s): 10
Double rooms: 324
Junior suites: 24
Accessible rooms: 2
hotel
American Express
MasterCard
Visa
Wheelchair-accessible
Car park
24-hour reception
Check-in hour: 15:00:00-00:00:00
Check-out hour: 00:00:00-12:00:00
Late Check-out (*)
Mobile phone coverage
Wi-fi
Local and international calls
Car hire (*)
Transfer service (*)
Secure parking
Airport Shuttle (*)
Room service
Laundry service (*)
Launderette (*)
Medical service (*)
Babysitting service (*)
Multilingual staff
24-hour security
Smoke detector
Hotel safe (*)
Currency exchange facilities
Shop
Garden
Terrace
Concierge
Gym
Luggage room
Clothes dryer
Private beach area
Café
Bar
Restaurant: 5
Non-smoking area
Smoking area
Highchairs
Poolside snack bar
Banquet hall
Swim-up bar
Air conditioning in Restaurant
Conference room: 6
Meeting room
Audio-visual equipment rental (*)
Outdoor freshwater pool: 4
Children’s swimming area: 1
Sun loungers
Parasols
Children playground
Kids’ club
Entertainment programme for adults
Entertainment programme for children
Theatre / auditorium
Game room
Sauna (*)
Steam bath (*)
Hot tub (*)
Turkish bath (hamam) (*)
Massage (*)
Spa treatments (*)
Hairdressing salon
Beauty salon (*)
Spa centre (*)
Breakfast
Breakfast buffet
Continental breakfast
Hot breakfast
Early bird breakfast
Late riser breakfast
Buffet lunch
Brunch
Buffet dinner
À la carte dinner
All inclusive
Special dietary options
Picnic
Gluten-free meals
Vegetarian meal
Snacks
Non-smoking establishment
Aqua fit
Jet ski (*)
Diving (*)
Windsurfing
Sailing
Canoeing
Table tennis
Aerobics
Fitness
Archery
Cycling / mountain biking (*)
Volleyball
Beach volleyball
Billiards
Bocce
Golf (*)
Tennis
Darts
NO Iberostar - How we care
Room Services
Shower
Hairdryer
Wi-fi
Cable TV
Alarm clock
Centrally regulated air conditioning
Safe
Balcony
NO Smoking rooms